INFORMATION WE COLLECT
We track certain information based upon your use of our Services. We use this information to do research on your demographics, interests, and behavior to better understand, protect and serve you and our community. By using our Services, you indicate your consent for RecurEvent and our affiliates to send cookies to your computer and mobile. These cookies are used in order to uniquely identify your browser and improve the quality of our services.
You may turn off cookies in your browser and via your app settings, though, in doing so, some or all of our services may not work. For a description of how cookies work, please see the section entitled "Cookies" below. Like many websites and downloadable applications, we automatically gather certain information about our Website and App traffic and store it in log files.
This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website and the App, to track users' movements around the Website and the App and to gather demographic information about our user base. We do not link this automatically collected data to Personal Information. We use a third- party tracking service that uses log files and cookies, see below, to track non- Personal Information about visitors to the Website and the App in the aggregate. This service captures usage and volume statistics to improve the performance of our Services.
acceptance and storage of cookies can be managed through your browser's
security settings. Clear Gifs (Web Beacons/Web Bugs) We
may and our third party advertising affiliates may employ a software technology
called clear gifs, also referred to as web beacons or web bugs, that help
manage content on the Website by tracking what content is effective. Clear gifs
are tiny graphics with a unique identifier, similar in function to cookies, and
are used to track the online movements of users. In contrast to cookies, which
are stored on a user's computer hard drive, clear gifs are embedded invisibly on Internet pages and are about the size of the
period at the end of this sentence. We do not tie the information gathered by
clear gifs to our customers' Personal Information.
To learn more about our advertising company's use of clear gifs, see "Third Party Advertisers." We may use Embedded Scripts, which are programming code that collects information about your interactions with the Website, such as the links you click on.
The code is temporarily downloaded onto your computer or other device from our server or a third party provider and is deactivated or deleted when you disconnect from the Website. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes. You have the option to provide demographic information (such as income level and preferred language of communication) to us; we encourage you to submit this information so we can provide you a more personalized experience on our Website or when using our App.
Mobile Use If you visit or use our Website on a mobile device or use our App, we may collect information from your device, including device ID, your mobile carrier, and your physical (GPS) location. We use your location information to recommend venues that may help suggest gifts or cards. We may store and use location information for security purposes (for example, for user verification). We may share your location information with third parties, including Google Maps, venues or others to enable the functionality of our App. Depending on your device, you may turn off location services by going to your device settings. Once you have established your account on your mobile device or computer, we collect information we receive from your mobile device or computer, such as your device's type, number and the serial number of its chip. If you use our App, we will ask you to opt-in to push notifications, so that we can more easily notify you when an event is coming up. You can turn on push notifications at a later date using your device's settings or snooze or delay to respond to the notification, and you may always turn them off there later if you change your mind.
NOTICE OF INFORMATION
WE COLLECT AND HOW WE USE IT
Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. "Personal Information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address or a photo) or other information about that individual that is directly linked to Personal Information.
Personal Information does not include "aggregate" information, which is data we collect about the use of our Website and our services. Personal Information does include information displayed in your public profile on our Services, if you create one. In order to use this Service, you must first complete the registration form and create a user name and password. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service available during registration. Once you give us your Personal Information, you are no longer anonymous to us. We collect and store information, including Personal Information that is voluntarily supplied to us by you when registering for the Website or App.
You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our features and functionality. We use Personal Information to deliver the Services to you, to improve our Services, including advertising, and to develop analytics and aggregated data that allows us and affiliates of our Website and App to improve the usability of our App and Website.
When you activate an account, we collect information such as your name, email address, password, and security questions and answers.
INFORMATION WE COLLECT TO RESPOND TO YOUR CHOICES & REQUESTS
In order to use some features of this Website and App, you must first complete the registration form and create a user name and password. During registration you are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service.
We use this information to contact you about the services on our Website and App in which you have expressed interest. If you use our Services to place an order for a gift or card or service, you will need to have an account with the merchant or service provider as RecurEvent is not the distributor nor does RecurEvent perform services or anything related.
We may collect information about your purchasing behavior, including searches for gifts, cards, and services. We may provide you the opportunity to participate in surveys, contests or promotions on our Website and App. If you participate, we will request certain Personal Information from you.
The requested information typically includes contact information (such as name and shipping address) and demographic information. We use this information to notify contest winners and award prizes, to monitor website and app traffic and engagement, or to personalize the Website and App (in the case of anonymous information collected in surveys).
RecurEvent mobile stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
COMMUNICATION FROM US OR THE WEBSITE
We will send you information on discounts, special deals and promotions at online merchants of gifts and services as part of our Services. Out of respect for your privacy, we present the option not to receive these types of communications.
Please see the "Choice and Opt-out".
If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password.
We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at CustomerService@RecurEvent.com.
We may store information that we collect through cookies, log files, and/or clear gifs, and/or third party sources to create a "profile" of your preferences.
We tie your Personal Information and your purchasing history to information in the profile in order to connect users with relevant content and gift or service suggestions. We do not share your profile with other third parties. ID and Address Verification We may use third party software to verify your identity and address in order to confirm mailing address for gifts or services on the account that you register with us to make use of our Services.
CONDITIONS UNDER WHICH WE SHARE INFORMATION
Aggregate Information (Non-Personally Identifiable)
We may share aggregated demographic information about our user base with our affiliates and advertisers. This information does not identify individual users. We allow our advertisers and other third parties that purchase such information from us to analyze the demographics and purchasing history of our user base.
Your interaction with any third-party payments service is subject to the terms and conditions provided by such third party.
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website and App; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
We provide you the opportunity to 'opt-out' of having your Personal Information used for certain purposes, when we ask for this information.
For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our platform. We may also provide non- personally identified information or aggregated information that does not identify you, to other parties for marketing, advertising, or other uses. If you no longer wish to receive our newsletter and promotional communications, if any, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at OptOut@RecurEvent.com
LINKS TO OTHER WEBSITES
ACCESS TO PERSONAL INFORMATION
If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change in the App or by emailing our Customer Support at CustomerService@RecurEvent.com or by contacting us by telephone or postal mail at the contact information listed below. Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online - for example on blogs, discussion forums, or other community posting or social networking websites - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
The security of your Personal Information is important to us. When you enter sensitive information on our registration forms, we encrypt that information using secure socket layer technology (SSL). We follow accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any questions about security on our Services, you can email us at privacy@RecurEvent.com.
CHILDREN UNDER 18 AND ADULTS UNDER 21
Our Services are not directed to people less than 18 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at privacy@RecurEvent.com. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.
TERMS OF SERVICE
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our Website.